Q: How do I convert inches into millimeters?
A: Multiply inches x 25.4 (Example: A Morgan dollar measures exactly 1.5" in diameter. 1.5 x 25.4 = 38.1 millimeters.) To convert from millimeters to inches divide by 25.4.
|
Q: Do you sell the red retail Air-Tite packs that are found in coin shops?
A: We do not stock the retail packs but we can special order them for you. We have found that most of our customers are looking for the best value for their money and do not want to spend more for special packaging than they're spending for the actual product they need. Why pay $1.00+ for a .50¢ product? It doesn't make any sense to us and most of our customers agree. If you're a dealer with a shop then obviously you may need retail packs, but most collectors do not want to spend .50¢+ for a piece of paper that will be thrown in the trash. |
Q: I need Air-Tites for my coins, but I'm not sure which size I need. Can you help?
A: Of course we can help! First try our Coin Sizes page which lists U.S. coinage size information along with sizes of many foreign coins. If you can't find your coin listed we recommend that you try a major search engine, such as Google or Yahoo!. We do not have sizing information for foreign coins at our offices.
|
Q: I need the exact measurements of one of your Air-Tite capsules, where can I find this information?
A: You will find complete size information on our Air-Tite Measurements & Information page.
|
Q: Can I open an Air-Tite capsule if I decide to remove my coin?
A: Yes, and it's fairly easy to do. Simply use a sharp kitchen knife and carefully insert the edge into the seam that separates the two halves and gently pry apart. Air-Tites can be re-opened numerous time, but keep in mind that after a few openings the seal will not be as tight when reclosed.
|
Q: I've seen Air-Tites sold on other sites for more than double the price you're charging, are you selling the real Air-Tites made in the USA, or are your capsules imported from China?
A: We only sell authentic Air-Tite brand capsules that are manufactured in the United States. Our prices are lower than average (and far below retail) because we buy in large bulk quantities, securely package and pack them ourselves and pass the savings on to our customers. We don't like paying more for the red retail packaging because the package costs more than the capsule! Most of our customers agree, and they realize that our method allows them to buy many more capsules per dollar than our competitors.
|
Q: How much will I pay for shipping?
A: Our shipping rates are very fair and reasonable. Many of our competitors claim to offer "discount prices" but make up for it by overcharging for shipping. Some deal, huh? We think you'll find our shipping rates are more than reasonable.
|
Q: Do you offer wholesale or discounted pricing to individuals without a business license?
A: Yes! The prices found on our wholesale pages are available to anyone. If you are interested in large quantities of any products not listed on our wholesale page please contact us and we'll be happy give you a quote. |
Q: I would be interested in selling some of your products, could you drop ship to my customers?
A: Yes! In fact, we regularly drop ship for several coin shops and websites all across the United States. If you're interested in this service just give us a call, or use our handy contact us form. We'll be glad to assist you. |
Q: After I place my order, how long can I expect to wait for my package to arrive?
A: This is where we really separate ourselves from our competition! Almost 90% of the orders placed with us before noon central will ship the same day! Orders placed after noon will ship the same or next business day. It is not uncommon for our customers to receive their order within 3 days, and all orders should arrive at your door within one week. Of course, if you live outside of the lower 48 United States, or if you place a special order, delivery will likely take a little longer. |
Q: I do not like to use my credit card online, do you accept other payment methods?
A: Our shopping cart uses the latest encryption technology available to protect your private information, but we understand your concern. That's why we include "Money Order" and PayPal as a payment options within our shopping cart. We also welcome phone orders through our toll free number 1-888-264-6701 which will allow you to place your order with your credit card and receive your supplies much quicker than sending a money order. |
Q: Do you ship orders outside of the United States?
A: Yes we do! You will find our International Shipping Policy HERE. |
Q: Are you the manufacturer of Air-Tite capsules?
A: No, we are not the manufacturer of any of the products for sale on our site. We are re-sellers and get our products from major U.S. coin supply vendors. We ship our orders from our warehouse in Missouri. This allows us to ship much cheaper than many of our competitors because of our central location within the United States. To learn more about our company please visit our About Us page. |
Q: Do you have a retail store that I can visit if I'm in your area?
A: No, we are strictly an internet based business and do not operate any walk-in outlets or stores.....yet! |
Q: Do you list your Privacy Policy or Returns Policy on your site?
A: Yes we do! In fact, you should never trust a website that doesn't offer this information. Click these links to read our Privacy Policy and our Return Policy. You will also find lots of additional information about us on our Company Info page. |
Q: I am concerned about spam any time I order online. Will your company sell or give my email address or phone number to anyone if I order from your site?
A: Absolutely not! As stated in our privacy policy, your email address or any other personal information will never be sold or given to any one else for any reason. You may receive email notifications from us 4 or 5 times per year letting you know about new products or sale items, but that's it. Plus, you have the option to "opt out" of our promotional emails at any time. |
Q: Do you list any references on your site?
A: In fact, yes we do! We are very proud of our Customer Comments page. This page is just a sampling of emails we've received from past customers. All of the statements were 100% unsolicited and are published with permission of the author. |
If you have additional questions please contact us HERE.
Top Of Page
|
